ArtChive Wallet Privacy Policy

Last Updated: June 02, 2023

The ArtChive wallet is a digital wallet that has the capability to incorporate various addresses across a range of blockchains, such as Solana, Ethereum, Polygon, and Bitcoin. With this Multi-Chain wallet, you can easily store, send, and receive various coins/tokens from different blockchains using a single wallet and a single Passphrase. ArtChive enables users to (i) self custody digital assets; (ii) access a digital asset browser and link to decentralized applications and decentralized exchanges; and (iii) view addresses and information that are part of digital asset networks and broadcast transactions. This Privacy Policy ("Privacy Policy") helps explain how we collect, use, store, and protect your information when you use the App, our developer software, or our websites at https://artchivewallet.com/ and https://beta.artchivewallet.com/(collectively the "Services"). 

Information We Collect

We receive or collect information when we operate and provide our Services, including when you install, access, or use our Services.

Information you provide

  • Your Account Information - In order to create an ArtChive Wallet account, you will provide us with a username. You may also voluntarily add other information, such as a username.

  • Your Transactions - Your Network private key, which you utilize to access your funds and initiate transactions, is stored only on your own device. However, to facilitate your transactions and provide you with your account balance, we store the Network public key address associated with your Network private key.

Automatically collected information

  • Metrics and Performance Data - We may collect service-related, diagnostic, and performance information. This includes high-level information about your activity (such as how you use our Services and how you interact with others using our Services), and diagnostic, crash, website, and performance logs and reports.

  • Device and Connection Information - We may collect device-specific information when you install, access, or use our Services. This may include your IP address and, if you choose to allow push notifications through ArtChive Wallet, your device's unique push token. We may also temporarily collect information about decentralized applications (dApps) that you are connecting to while establishing that connection.

  • Status Information - We may collect information about your online status on our Services, such as when you last used our Services (your "last seen status").

How We Use The Information We Collect

Our primary purpose in collecting information is to help us operate, provide, improve, customize, support, and market our Services. We may use your information to:

  • Provide the Services and customer support you request;

  • Resolve disputes and troubleshoot problems;

  • Prevent and investigate potentially prohibited or illegal activities, and/or violations of our posted User Agreement;

  • Customize, measure, and improve the Services and the content and layout of our application; and

  • Deliver targeted marketing and service update notices based on your communications preferences.

  • We will not use your information for purposes other than those purposes we have disclosed to you, without your permission.

How Your Information Is Shared With Other ArtChive Wallet Users

If you use your account to engage in a transaction with another user, that user will have access to your transaction information. Users with whom you interact may store or re-share your information with others, on or off of our Services. We, however, may store your transaction information and in the future may allow Artchive Wallet Users to delete their transaction information from us, in that case, the transaction information will be only stored in the respective blockchains. 

How we use Cookies

When you access our Services, we may place small data files called cookies or pixel tags on your computer or mobile device.

We use these files to understand, secure, operate, and provide our Services. For example, we use cookies to:

  • Provide all web-based Services, improve your experience, and understand how our Services are being used;

  • Measure the effectiveness of our promotions; and

  • Remember your choices and customize our Services for you

You can follow the instructions provided by your browser or device (usually located under "Settings" or "Preferences") to modify your cookie or pixel data settings. Please note that if you set your browser or device to disable cookies, certain of our Services may not function properly. We may in the future allow Artchive Wallet Users to delete their cookies from the Artchive Wallet User interface, in that case User has to recreate and/or login again.

How you can access or change your information

If you would like to manage, limit, or delete your information, you may do so by logging into ArtChive Wallet and tapping the Settings icon.

You may delete your ArtChive Wallet account at any time. Please remember that when you delete your account, it does not affect the information other users have relating to you. Please also note that ArtChive Wallet does not ever store your Network private key, so if you delete the application, make sure you have a copy of your private key elsewhere so that you may continue to access your Network funds. We do provide a feature within the App that will display your locally stored private key stored to you in a readable form so that you may write it down and keep a copy of the key off of your device. We in the future may also allow users to back up their private keys to their iCloud or google drive accounts.

Our Global Operations

You agree to our information practices, including the collection, use, processing, and sharing of your information as described in this Privacy Policy, as well as the transfer and processing of your information to the United States and other countries globally where we have or use facilities, service providers, or partners, regardless of where you use our Services.

You acknowledge that the laws, regulations, and standards of the country in which your information is stored or processed may be different from those of your own country. However, we require our service providers to treat your information in strict confidence and use appropriate security measures to protect it. We also require them to uphold all obligations under this Privacy Policy.

Updates To Our Policy

We may amend or update our Privacy Policy from time to time and give you the opportunity to review the updated Privacy Policy before choosing to continue to use ArtChive Wallet. We will notify you of material changes to this policy by updating the last updated date at the top of this page, and we will provide you with explicit notice of material changes as required by law.

Contact Us

If you have any questions about our Privacy Policy, please do not hesitate to contact us at support@artchivewallet.com.